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Most managers do not know how to give constructive feedback and solve performance issues
"This workshop really helped our managers give constructive feedback to their staff. It was useful learning from a trainer who's also an executive coach. Thank you!"
Aden Chan
More testimonials here.
Meeting/conference room and catering available.
Workshop completion certificates available upon request.
Workshop Overview
Duration, price, number of participants, workshop materials...
Suitable for any level
Half-Day Workshop prices start from $2490 for 20 staff
Customised handbook materials for all participants
Team activities and individual exercises
Post-workshop resources available
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Learn how to coach your team mates through the GROW model
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Learn how to do performance appraisals and give constructive feedback
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Learn how you can communicate better with your colleagues
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Discover how you can solve performance-related issues to drive results for your team
Workshop Learning Objectives
Why you should attend this workshop?
About The Trainer
Mark Stuart, CSP has trained over 200+ organisations and thousands of people. Read his full profile.
Workshop Outline
What will be covered in the workshop?
Introduction to Coaching
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Difference between coaching and mentoring
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The GROW coaching framework
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Situations at work that benefit from a coaching approach
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Difficulties faced implementing a coaching culture
Exercise: Role-play coaching a 1-1 meeting where an employee requires further development
Giving and Receiving Effective Feedback
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Feedback for different situations at work
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How to have effective 1-on-1 meetings for both parties
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Delivering and receiving constructive feedback
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Getting the most out of annual appraisals
Exercise: Role-play an effective annual appraisal with a given scenario (constructive feedback required)
Enhancing Communication & Relationships
Enhancing Your Communication with Different Profiles
Building An Effective Workplace Relationship
Teambuilding Game
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